At Pika88, we understand that your privacy is more than a right — it is the foundation of trust that defines our relationship with every user. This document explains in detail how we collect, use, store and protect your personal information when you use the Pika88 platform.
User privacy is at the core of how Pika88 operates. Below are six key principles that guide how we handle each user's personal data.
All personal and financial data on Pika88 is protected with industry-standard 256-bit SSL encryption. Data stored on our servers is also encrypted to prevent unauthorized access at every level.
Pika88 does not sell, rent, or share users' personal information with any third party for commercial marketing purposes. Your data is used solely for the purposes stated in this privacy policy.
Pika88 users have full rights to access, correct, download, and delete their personal data. All such requests can be submitted directly through account settings or via our support team.
Pika88 servers are protected by layered firewalls, intrusion detection systems, and 24/7 security monitoring. Only authorized personnel can access user data, and every access is logged for audit purposes.
Pika88 uses cookies to enhance the user experience and platform analytics. You can manage your cookie preferences at any time through your browser settings or the privacy settings page within your Pika88 account.
In the event of any security incident involving user data, Pika88 is committed to notifying affected users within 72 hours and taking all necessary remedial steps promptly.
Important Note: This Privacy Policy describes Pika88's privacy practices and your rights regarding personal data. By registering or using the Pika88 platform, you agree to the collection and use of information as described in this policy. We encourage you to read this document carefully.
Pika88 collects personal information from users through various methods to ensure our platform functions correctly, securely, and delivers the best experience to every user. The categories of information we collect are as follows:
| Data Categories | Example Information | Primary Purposes |
|---|---|---|
| Identity Data | Name, IC, date of birth | KYC verification, fraud prevention |
| Contact Data | Email, phone number | Account communications, notifications |
| Financial Data | Bank account, e-wallet | Transaction processing |
| Technical Data | IP, browser, device | Security, analytics |
| Game Data | Wagering history, wins | Responsible gaming, audit |
Every piece of information we collect has a clear and legitimate purpose. Pika88 does not use user data for any purpose not stated in this privacy policy. The primary purposes for which your data is used are as follows:
Pika88 does not sell or rent your personal information to third parties. However, there are limited situations where we may need to share your data with certain parties:
We share necessary information with the service providers we use to operate the platform, including payment processors, KYC service providers, analytics companies and cloud infrastructure providers. All such providers are bound by strict confidentiality agreements and may only use your data for the specified purposes.
Pika88 may disclose user information when required by law, court order, or a legitimate request from the relevant authorities. In such situations, we will notify the affected user to the extent permitted by law.
Should Pika88 be involved in any merger, acquisition, or asset sale, user information may be transferred as part of that transaction. Users will be notified in advance before any such transfer takes place, and a new privacy policy will apply.
Our Commitment: Pika88 has never and will never sell users' personal data to advertisers, data brokers, or any other commercial party for marketing purposes. Your data remains yours.
Pika88 continuously invests in the latest security infrastructure to protect users' personal data from unauthorized access, leaks, alterations, or destruction. Our security measures include:
Cookies are small text files stored on your device when you visit the pika88 platform. We use cookies for several important purposes to keep the platform running smoothly and to give you the best experience.
You can manage or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some parts of the Pika88 platform.
As a Pika88 user, you have the following rights regarding your personal data. These rights may be exercised at any time by contacting our privacy team:
You have the right to obtain a copy of all personal data we hold about you, including how it is used and with whom it is shared.
You may request the correction of any inaccurate or incomplete personal data in your Pika88 records at any time.
You have the right to request the deletion of your personal data, subject to applicable legal retention and compliance requirements.
You may object to the processing of your data for direct marketing purposes or in certain situations where processing is based on legitimate interests.
You have the right to receive your personal data in a machine-readable format and transfer it to another service provider if desired.
In certain circumstances, you may request that we restrict the processing of your personal data while a dispute or complaint is being resolved.
To exercise any of the above rights, please contact the Pika88 privacy team through our customer support channels. We will process your request within 30 business days from the date of receipt.
Pika88 retains your personal data only for as long as necessary for the purposes stated in this privacy policy or as required by applicable law.
The Pika88 platform is strictly for individuals aged 18 and above. We do not knowingly collect any personal information from individuals under the age of 18. Should we discover that we have inadvertently collected data from a minor, we will immediately delete that data and close the relevant account.
If you are a parent or guardian and believe that your child who is a minor has registered on Pika88, please contact our support team immediately so that we may take the necessary action.
Pika88 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or improvements to our services. When we make material changes, we will:
Continued use of the pika88 platform after a privacy policy change takes effect will be considered your acceptance of the updated policy. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding how Pika88 handles your personal data, or if you wish to exercise any of your privacy rights, please contact us through the following channels:
For complaints that cannot be resolved internally, you have the right to refer the matter to the relevant data protection regulatory body in your region.
Now you know how pika88 protects your privacy. Join our growing community of Malaysian players and enjoy a safe, fair, and exciting online casino experience with us.
256-bit SSL Encryption | Data Not Sold | Integrated KYC